Frequently Asked Questions

GENERAL QUESTIONS

What is Sips and Steps? Sips and Steps offers self-guided food and drink tours in Eindhoven, Den Bosch, and Breda. Founded by hospitality professionals, we combine city exploration with culinary experiences, allowing you to discover the best local spots at your own pace.

How does it work? After booking (€7.99), you'll receive: • Digital route map (PDF + Google Maps) • Fun city quiz • Photo challenges • List of participating venues At each stop, you pay €12 for your food and drinks.

How long does the tour take? The tour takes 2 hours in total, including 1 hour of walking time. You can choose 4 stops from our 8+ participating venues.

When can I start the tour? Regular food tours: You can start during opening hours of participating venues. Sips & Pubs Tour: Available exclusively on Saturday afternoons, visiting 6 partner bars with special drink prices.

How does the route work? You'll receive a digital route through Google Maps and PDF. Each venue has a unique QR code that you'll need to show upon arrival.

BOOKINGS & ARRANGEMENTS

Do I need to make reservations at the locations? No, just show your QR code at each location. All venues have a minimum capacity of 50 guests.

What's included in the tour? • Digital route map (PDF + Google Maps) • Interactive city quiz • Photo challenges for social media • Access to participating venues (QR codes) • €12 fixed price for food/drinks at each stop

Can I make a group booking? Yes! Special arrangements are available for groups of 7 or more people. Contact group@sipsandsteps.com for details.

What is the cancellation policy? Tickets are non-refundable but can be reused for another date.

TOUR TYPES

What tours do you offer? • Classic Food Tour: Local cuisine and city highlights • Sips & Pubs Tour: Saturday afternoon bar crawl with 6 stops • Green Steps: Dog-friendly venues and parks • Seasonal tours (e.g., GLOW festival special)

PRACTICAL INFORMATION

What if I need assistance during the tour? Our customer service is available via phone and WhatsApp during tour hours. Contact details are provided with your booking confirmation.

Is parking available near the starting point? Yes, parking information is provided in your confirmation email.

What happens in case of bad weather? The tour operates in all weather conditions as most stops are indoors. In case of severe weather warnings, we'll contact you to reschedule if necessary.

GIFTS & VOUCHERS

Can I give the tour as a gift? Yes! Gift vouchers are available through our website.

Still have questions? We're here to help! 📧 Email: info@sipsandsteps.com 📱 WhatsApp: +31638674741 Or use our contact form on the website.